Shipping policy
CUTOFF AND PROCESSING TIMES
Orders placed by 1 PM ET begin processing the same day; orders placed after 1 PM ET begin processing the next business day. Please allow 1-2 business days for our warehouse to prepare your order regardless of the shipping speed selected.
US SHIPPING GUIDELINES
UPS GROUND: FREE
*Ground shipping available to all 50 states in United States
UPS SECOND DAY AIR: $15
*2nd Business Day shipping does not include weekend delivery. Available only to the 48 contiguous United States.
UPS NEXT DAY AIR: $25
*Next Business Day shipping does not include weekend delivery. Available only to the 48 contiguous United States.
All domestic orders are shipped using UPS, insured for the value of goods. We are unable to re-route packages once they have been shipped. Please check all shipping details carefully before submitting your order. Delivery times do not include weekends or holidays.
Please note, we are unable to deliver to PO box addresses.
All items are quality controlled and checked for any faults prior to shipping.
Your order may be fulfilled from multiple locations, and therefore may be shipped separately. If you have any concerns when receiving your shipments please contact service@nililotan.com
INTERNATIONAL SHIPPING GUIDELINES
International Orders are proceeded and Shipped through Global E. We offer complimentary shipping on orders over $695 USD. For orders under $695 USD, a flat shipping rate of $15 USD will apply.
If the recipient refuses delivery of their order due to a customs charge, the package will be considered abandoned and disposed of by the shipping carrier and your order will not be eligible for a refund. An international order cannot be canceled once the package is in transit.
An international order cannot be canceled once the package is in transit.
Your order may be fulfilled from multiple locations, and therefore may be shipped separately. If you have any concerns when receiving your shipments, please contact service@nililotan.com
If you need help with your international order through Global E click here